Shipping Information
Find everything you need to know about order processing, delivery times, tracking, and shipping support.
Order Processing
Orders are processed before being shipped. Please allow 1–3 business days for your order to be processed.
During busy periods, holidays, or promotional events, processing times may be slightly longer.
Delivery Times
Delivery times vary depending on your location and the courier service used.
Estimated delivery times are shown below, but they may vary during busy periods or due to courier delays.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with your tracking details.
Please allow a short time for tracking information to update after dispatch.
Tracking Not Updating
Tracking can sometimes take a few business days to update.
If your tracking has not updated for several business days, please contact us and we’ll help check the status.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
If you entered the wrong address, contact us immediately. We can only update an address before the order has been processed or shipped.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes depending on your country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Estimated Delivery Times
Delivery times are estimates and may vary depending on your location, courier delays, customs checks, holidays, or busy seasonal periods.
Need help with your delivery? Email us at support@calmi-life.com with your order number and we’ll be happy to help.